Frequently Asked Questions About Hospitality Success
Here are a bunch of FAQs which I hope will be useful
to you in your hospitality business.
These are written as answers to questions I get asked over and over again by my Business Coaching Clients.
There are also links to articles I wrote to cover other, vital issues, which I see need discussing in my coaching travels.
I will be adding to both of these regularly,
so do come back soon for another dose of the "good stuff".
FREQUENTLY ASKED QUESTIONS:
FAQ 1 : Why do I have so many staff problems?
Answer: The hospitality industry is very transient, it is filled with employees who are working a second job, going to university or college, travelling the world or maybe just in between jobs and see it as a stepping stone to something better.
To be truthful without these people the industry would collapse but as an employer you must make it work in your favour. Read More... CLICK HERE
FAQ 2: I have worked hard all week but there is no profit.
Answer: This is a very common problem in the hospitality industry. There seems to be plenty of revenue and little profit.
I feel GST coming in a few years ago has had a big part to play in the shrinking of profits. Many restaurants and cafes are not taking any more money now than they were pre GST days so in effect they have just absorbed the GST costs and when the BAS is due it just wipes out the bank account.
I look around and see many cafes selling coffees at prices Read More... CLICK HERE
FAQ 3: I am buying a cafe but do not have much experience- any advice?
Answer: First of all I must ask you WHY? Do you have a death wish or something? Going into any business without a substantial amount of experience is the best way to commit financial suicide.
Some people get the notion that they are sick of corporate life or Read More... CLICK HERE
FAQ 4: How can I get more time away from my business?
Answer: A secret so many business owners would like to know. Some small businesses can be so demanding they can make the owners feel like slaves.
In fact until your business can run along nicely for good periods of time without you, it is not a good business it’s a just a job that might pay well but hell its hard work.
There are some main ingredients you are going to need Read More... CLICK HERE
ARTICLES
Finding Good Hospitality Management Staff
Looking for good management staff in your restaurant? here's how to find them
How To save Money In Your Restaurant.
How the staff in your restaurant waste money and what to do about it
What's The Hurry?
Why service is slow in some restaurants and what to do about it
How Do You Deal With The Stress Of Running A Busy Restaurant?
Are staff with personel problems in your restaurant affecting your profits? Here's how to solve the problem
Marketing In Your Restaurant
Helping you to market within your restaurant-using special on your menu-training your chefs and floor staff to sell more
Coaching Your Staff.
helping your staff to get better results with service in the restaurant, arranging regular team meetings, do not allow over confidence to creep in to staff thinking.
In Search Of The Perfect Employee
employing staff in your restaurant with a good attitude and in search of the perfect employee for your restaurant, hiring a good attitude instead of experience
How common is common sense
Restaurant owners find out that common sense is not so common and what to do about it
introducing new employees to your restaurant
introducing new staff members to the restaurant, employing the right way,using a manual to get the message across
Train your employees to be multi skilled
training employees to be multi skilled in restaurants. Helping them to become more valuble to the business.
more to come soon....please visit us again
To Discuss Any of This Further, In Total Confidence,
Please feel free to contact me:
James Moger Lund
Tel: 04111 234 74 (Australia)
Or: 61 4111 234 74 (International);
or Email Me:jim@hospitalitycoaching.com
I Look Forward To Speaking With You Soon. | 
